TERMS AND CONDITIONS

Welcome to Next Level Digital. By using our platform and services, you agree to abide by the following terms and conditions, designed to ensure a seamless shopping experience for all our valued customers.

1. Minimum Order Quantity: All purchases are subject to a minimum order quantity of 10 items. This policy enables us to provide competitive pricing and efficient logistics for bulk orders.

2. Refund Policy:- We are committed to customer satisfaction and aim to process all eligible refunds on the same day the request is approved.- The refunded amount will be credited to the original payment method within 3-4 working days, depending on your bank's processing time.

3. Shipping and Delivery:- We deliver across India, ensuring your order reaches you in perfect condition.- Delivery timelines may vary based on your location and order size.- All efforts are made to dispatch your order promptly and provide tracking information for convenience.

4. Order Cancellations:- Orders can only be canceled before they are dispatched. Once the order is in transit, it cannot be canceled.- In the event of cancellation, any payments made will be refunded as per our refund policy.

5. Product Quality Assurance:- We take pride in offering only high-quality FMCG products.- If you receive a damaged or defective product, kindly notify us within 24 hours of delivery to initiate a replacement or refund process.

6. Pricing and Offers:- Prices and offers displayed on the website are subject to change without prior notice.- Bulk discounts and promotional offers cannot be combined unless explicitly stated.

7. Privacy and Security:- Your personal and payment information is handled with the utmost confidentiality.- We implement robust security measures to safeguard your data against unauthorized access.

8. Dispute Resolution:- Any disputes arising out of transactions or services provided by Next Level Digital shall be subject to the jurisdiction of the courts located in India.

If you have any queries or require support, feel free to contact us at:


At Next Level Digital, we strive to offer a transparent and hassle-free shopping experience. If you have any questions or concerns, feel free to reach out to our customer support team. Your trust and satisfaction are our top priorities.